Messages

Setting up and managing your pre, during, and post-stay messages.

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15 articles in this collection
Written by Andrew Martin
Scheduled emails

Overview of Scheduled Emails

Get to know the different types of emails that can be sent to your guests
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Written by Andrew Martin
Updated over a week ago

Should I send an email or a text message?

Guidance on the best option to choose for guest communication
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Written by Andrew Martin
Updated this week

Email customisation basics

Learn about the functionality common to all emails
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Written by Andrew Martin
Updated over a week ago

Email sending rules

Learn about the functionality that controls when emails should be sent
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Written by Andrew Martin
Updated over a week ago

Email segmentation

How to send an email only to certain guests, based on the criteria that you select
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Written by Andrew Martin
Updated over a week ago

An overview of email segmentation

Segmenting your emails - what is it, is it useful for you, and should you do it?
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Written by Andrew Martin
Updated over a week ago

Composing your text message

A quick overview of how setting up a message works
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Written by Andrew Martin
Updated this week

Improving your email performance

Best practice advice to ensure you get the best possible performance with your emails
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Written by Andrew Martin
Updated over a week ago

Email tags for use by Mews customers

All of the auto-populating tags you can include in your emails
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Written by Andrew Martin
Updated over a week ago

Email tags for use by Godo customers

All of the auto-populating tags you can include in your emails
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Written by Andrew Martin
Updated over a week ago

Email tags for use by Cloudbeds customers

All of the auto-populating tags you can include in your emails
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Written by Andrew Martin
Updated over a week ago

Email tags for use by HotelTime customers

All of the auto-populating tags you can include in your emails
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Written by Andrew Martin
Updated over a week ago