Group 65Go to GuestJoy
All Collections
Feedback

Feedback

Exploring the feedback left by your guests from various sources.

Andrew Martin avatar
7 articles in this collection
Written by Andrew Martin
Analytics

Status tab

Your property's current standing on various websites
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago

Post-stay rating tab

Checking how much guests enjoyed their stay
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago

Survey results tab

Aggregated results of your post-stay survey
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago

Demographic breakdown tab

See post-stay ratings by language and room type
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago
Reviews

Reviews

See all your reviews in one place!
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago
Survey

Survey

What should guests see if they give you a negative post-stay rating?
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago

How to create a guest survey

See your guests' satisfaction level with each part of their stay.
Andrew Martin avatar
Written by Andrew Martin
Updated over a week ago