What is it?
The welcome text is the first message your guest will see when the open they the Concierge:
Therefore, it makes sense to have an inviting message to display. Think about what you'd like your guest to know, and also consider the tone/style of the message - how formal should it be? Could you use humour?
Modifying the welcome text
Editing the welcome text is simple:
- Make sure that you add the welcome text in each language that you have activated in GuestJoy.
- This will be the text before the guest's name when they view the Concierge, eg. "Dear Sarah".
- Add your message here. There are basic formatting controls available.
- Click the Save button when you're done.
Best practice for the welcome text
We'd recommend you avoid having a message that is really long, because the guest is unlikely to read longer messages.