The welcome text is the first message your guest will see when the open they the Concierge:

Therefore, it makes sense to have an inviting message to display. Think about what you'd like your guest to know, and also consider the tone/style of the message - how formal should it be? Could you use humour?

Modifying the welcome text

Editing the welcome text is simple:

  1. Make sure that you add the welcome text in each language that you have activated in GuestJoy.
  2. This will be the text before the guest's name when they view the Concierge, eg. "Dear Sarah".
  3. Add your message here. There are basic formatting controls available.
  4. Click the Save button when you're done.

Best practice for the welcome text

We'd recommend you avoid having a message that is really long, because guests are unlikely to read longer messages. 

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